spoke to dave at dampertech this morning. explained the situation and he said its pretty rare. he asked me to pop it in the post but as the address was only about 30mins away he agreed that i could pop down for a visit. went down to the gaz factory after work this afternoon and mark down there stripped it down found the problem in 2 mins. it was then fixed in 5 mins and i was back on my way home.
i really dont think you can get much better customer service than that. credit where credit is due. top bunch of chaps.
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