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  #1  
Old 8th March 2010, 10:06 PM
Wgroove Wgroove is offline
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Default Kitpartsdirect

Hi,
Does anyone have some experience with the webshop "kitpartsdirect" ?
A few months ago i ordered a wide nosecone for my haynes roadster, but i received a regular one. After many emails they promised me to send a new one. i am still waiting......
Does anyone has got some suggestions that i can do about it ?

Greetz,

Wim
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  #2  
Old 8th March 2010, 10:08 PM
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twinturbo twinturbo is offline
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Part of the once Gr8 RobinHood Company.

Have you tried ringing them?

How did you pay?

TT
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  #3  
Old 8th March 2010, 10:11 PM
Wgroove Wgroove is offline
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Quote:
Originally Posted by twinturbo View Post
Part of the once Gr8 RobinHood Company.

Have you tried ringing them?

How did you pay?

TT
Ringing is rather difficult -> i'm from belgium.
I payed with paypall
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  #4  
Old 8th March 2010, 10:16 PM
Wgroove Wgroove is offline
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They asked me to send the nosecone back to uk, and they would refund the costs of the shipping.
But the shippingcosts were too high aprox 80 euros.
So they promised me to send a new one.
Still waiting.
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  #5  
Old 8th March 2010, 10:46 PM
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AshG AshG is offline
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im really sorry to say this but as far as i know they dont make a nose for the roadster so there is little chance of getting one.
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  #6  
Old 9th March 2010, 07:38 AM
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dogwood dogwood is offline
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I'm sorry to say Wgroove I have a simlar story to AshG
They told me they did a Nosecone for the Roadster.
I was lucky enough to go to their store to collect.
The one they said fitted was too narrow.
Told me it would streach....

The only place to get a nosecone for a Roadster as far as I know
Is the Triton one now made by Saturns sportscars
http://www.saturnsportscars.co.uk/

Get rid of that KPdirect one and go for the Saturn one
Guaranteed to fit and far better quality.

HTH
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  #7  
Old 9th March 2010, 08:04 AM
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RAYLEE29 RAYLEE29 is offline
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Hi, they say anything to get the sale.
I heard theyre salesman blatantly lying at the exeter show just to sell something the buyer didnt even need.
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  #8  
Old 9th March 2010, 08:23 AM
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HandyAndy HandyAndy is offline
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I bought something from them last month ( not bodywork ) & in fairness the parts arrived the next day................

But like others have said, the body work parts they sell do NOT fit the Roadster, the only supplier currently that can supply body work that is a perfect fit is Saturn ( not a plug ).

I,m not sticking up for Kitpartsdirect, just being honest with regard the delivery of the part i ordered, maybe its due to the fact their bodywork doesn,t fit the Roadster is why they haven,t sent a replacement , as they don,t have the correct product.

There was a thread last year discussing this very scenario, & i made my own point of view clear back then.........

The parts they sell (bodywork) may look like you are getting a bargain, BUT the product doesn,t fit & so is it worth the hassle , might as well buy the correct item in the first place from a supplier that ensures the product WILL fit the Roadster .

cheers
andy
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Last edited by HandyAndy : 9th March 2010 at 08:33 AM. Reason: spelling
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  #9  
Old 9th March 2010, 08:29 AM
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Bonzo Bonzo is offline
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Sorry to hear your sad tale

Is it still possible to persue a claim via Paypal .... Goods not as described ??

As Ash has said .... As far as I know Saturn Sports Cars are the only suppliers of genuine Roadster body parts

They have a dedicated set of moulds from wich they can hand craft you some top quality parts.
The recent price changes at Saturn have made them even .... More affordable

Heres a link to the Saturn web site

Saturn Sports Cars

Unfortunately there are plenty of sellers out there that offer Locost/Roadster bodywork ..... They would also have you believe that it will fit either but it will not
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  #10  
Old 9th March 2010, 12:49 PM
JB182 JB182 is offline
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I'd pursue the PayPal route. They were excellent in resolving a dispute for me and should refund you the money straight away and then go after RobinHood themselves. If it was brought through their eBay shop I'd suggest leaving some negative feedback too.
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