Haynes Forums  

Go Back   Haynes Forums > Haynes Roadster Forums > Announcements
FAQ Members List Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Display Modes
  #1  
Old 21st December 2010, 09:25 AM
adrianreeve adrianreeve is offline
Senior Member
 
Join Date: Mar 2007
Posts: 401
Default Excellent Customer Service from Saturn!

Just wanted to publicly thank Andy at Saturn for the excellent customer service that I have received. About half an hour after I received my bonnet, I managed to chip and crack the rear edge of it my banging against my garden wall! I emailed Andy, and within an hour, he'd replied, saying that I could either send the bonnet back to him for repair, or he'd send me a repair kit with instructions, both free of charge! For my mistake! You don't see customer service like that very often these days, and it deserves some praise.

Thanks again Andy, I'm sure with this level of service, Saturn will continue to go from strength to strength.

Happy Christmas and a prosporous New Year!

Cheers

Adrian
Reply With Quote
Reply


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 10:05 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.