Quote:
At the end of the day, I must act in accordance with the advice that I am given at a local level.
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Beware the "Local level" DVLA, bless them, but they do not make policy and you may not be talking to an expert.
I work in Government and am fully aware that the local area office may not be fully briefed on current legislation or at least may not administer it to current regulations.
Go to the top, get that in writing, present that to the local area office.