Quote:
Originally Posted by robo
I reckon the problems occur when they advertise stuff they dont have in stock.If when ordering the gear from the suppliers you make them check stock they really cant make excuses for piss poor service.Its like the vodoo seat thing, they are only saying that they have the moulds, not a great big stack of seats for sale yet they are advertising the product. They could be weeks away or even months. Spud and talon are honest in what they say and do , we could do with a few more like them
Bob
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Hello, not having a go, but I do think that this observation is a tad unfair.
Firstly, there are a lot of very very big companies that take orders before their products are ready .... take a look at Boeing and the Dream liner for instance. Completely boeings fault, but definitely something that happens in business regardless of business size.
Secondly, there is a very good reason that some companies do not hold the stock. Firstly there is the money that would be tied up in the actual products and secondly there is the physical space that would be needed to store it. Both of these factors cost money .... and hence for a smaller business could be the difference between success and failure. Finally I would rather a product like the seat is made to order ... because then it means it hasn't sat around a workshop/store room potentially getting damaged.
I think Vodou have just taken over this aspect of production and hence it is a little early to start getting at them on their service .... unless I have missed something else.
As I said at the start .... don't want to start a whole argument on this, but there are valid reasons for not holding stock.
Finally .... I do not know any of the suppliers here (Talon, Spud, Voudo), the only one I had any contact was 3ge when it was going .... and I found them great.
Cheers,
Jonathan