Quote:
Originally Posted by jason 82
Been waiting for over 5 weeks for my parts from Talon. Nobody answers the phone, emails are rarely answered and texts are ignored. After many weeks of trying to get my parts from Talon, I have now asked paypal to get me a refund. But he has given them a tracking number that does not exist on the FedEx tracker which is the said courier. Please buy with caution, and bare in mind the customer service that you will receive. The message on the forum yesterday was to keep face to everybody on the forum. I have cone into hard times the last few weeks after my dad was taking seriously ill, and having to have time off work e.t.c. And every penny has a huge value at the moment. My only stress relief is my kit car, and I can't even work on that, because I have been waiting for around 5 weeks for wishbone parts off Talon. The invoice was sent to me through paypal as soon as the order was placed, it was paid immediately. I will never use Talon again. I am only posting this on the forum to warn others of my experience, as we are all in the same boat.  |
It is with regret to say that I am having the same difficulties with Talon. Payment sent over for flat pack wishbone parts and mushrooms on the 9th May, 13 weeks today. No delivery or response to messages, phone calls or text.
Ironically I only ever placed the order in response to Talon's 'the end is nigh! Again....'
http://www.haynes.co.uk/forums/showthread.php?t=12639
Dispute's raised with credit card and paypal.