Bloody Parker Steel..:mad: :mad:

[dogwood]

As title.....


I ordered a load of steel and alloy sheets from Parkers.

They told me it would be delivered today, but could not give me a time.
I phoned at lunchtime, then they told me it would be here by 3:00pm
Waited till 6:00....Phoned back.
"Oh we've had problems, it will be delivered Monday now"

"Well thanks a f****ng bunch, I've waited in all bloody day.
Couldn't you have at least phoned and told me"

"Well we don't guarantee next day delivery"

"Grrrrrrrrrrrrrrrr I didn't ask for next day delivery.
Just wanted to know when it will arrive, so I ain't waiting around"

What a load of James Hunts...!!!!!!!!!!

Would love to send a snotty email to the MD
David

PS, Hope you ain't waiting Ash

[Bonzo]

I bet you were well pleased.......Not

Why should their problems become yours !!??

Bleeding hate waiting for things that don't turn up

[Talonmotorsport]

Just imagine if you had to deal with steel suppliers on a weekly basis!
Common phrases used by steel company employees on the other end of the phone
A. I don't have that listed,I don't think we do that . funny you had it last week as I brought 6 lengths of it.
B. I'll get a price for that and call you back in 10mins, phone 9am next day to find out price that I asked at 11am the previous day.
C.We get that on a bulk buy which is why you get it cheaper (CDS for wishbones) not telling how much I pay for that, we've run out till next month so that'll be an extra £17 a length, em pardon me? donk...........beeeeeeeee
D.yeah no probs that'll be with you tomorrow ie Tuesday....wednesday 7.30 am turn up when every things locked up so matey dumps 20+ 6mtr lenghs of steel out side the nearest house to the work shop blocking their driveway.
E. the driver could'nt find the address you gave us.... Its opposite a pub!
F. we hav'nt got any 1.6mm 16 gauge, will 3mm 10 gauge do?

[AshG]

i cant stand the parker donkeys on the phone. i just order it online now as it goes straight to the warehouse/delivery people

[dogwood]

I would have had no prob's if they had said Monday delivery.
Or even if they had phoned to say they are having problems.

I don't know wheather its stupidity or ignorance...
Either way, defo not the way to conduct a business.

As I said to someone just the other day.
It's better to say NO, than say YES then don't.......

David

[aerosam]

I always go to the stockist and collect, they cut it to length to fit in the car/trailer and always give a decent discount.

Kwik steel in Cardiff bay - brilliant.