Anyone From Huddersfield????

[Davey]

Before Christmas I waited for days for a flywheel bought off E-bay, after a week the seller contacted me to ask why I hadn't given him feedback and was amazed when I said I hadn't received it yet. He contacted the delivery company (Home delivery network) who said they had tried to deliver but no-one was in and they had carded us, not true. Then they said it had been refused, not true. This went on for over two weeks and involved several courier companies including City link. Several times we were told it had been refused but we had seen no delivery vans which was unusual as most of the delivery networks deliver to our estate and to us on a regular basis.

Finally I got call from the Vets half a mile away to say they had a heavy parcel for me. When I got down there it was my flywheel. Their receptionist told me they had refused this package several times from different companies. The seller had used Parcels To Go who for some unknown reason had put their own label over the top of his which had our correct address on while theirs didn't.

On this basis alone there is no way I would use Parcels To Go. We send stuff out either by Royal Mail or if its bigger than they will take it goes via our local courier company who are APC agents for overnight delivery. I used to work for the local courier company and I know very well what happens to parcels and the pressure the drivers are under. Doesn't make it any easier to bear when they cock it all up though.

D.