He hasn't delivered though. Why does it have to come to this to get Phil to communicate ? I am sure that me and vmax aren't the only 2 people having problems with Talon. 5 weeks is a very long time mate, I haven't even asked for anything too special, just wishbone pieces, not made, just pieces. A text message take seconds, it doesn't have to be to much of a detailed message. If Talon is snowed under, why doesn't Phil give people a lead time ? Everybody knows where they stand then. I am the customer, A bit of customer service here and there goes a long way ! It's cost him my future business anyway, you can't run a company like this mate. The invoice came to me like lightning, he had the time to do invoices, but not to send a message updating people. It's a shame really, but I have not caused this situation, I have tried to get what I paid for, same as anybody else would.
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8th August 2013, 06:28 PM
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